SVN 55-10/21 - Project /Community Engagement Assistant




Vacancy Announcement open to internal and external candidates


Duty Station: Sarajevo, Bosnia and Herzegovina

Application Deadline:  21 October 2021

Position Title: Project /Community Engagement Assistant

Contract type/duration: SST Graded

Contract duration: 6 months, renewable

Grade:  G-4

Starting Date: as soon as possible

Reference Code:  SVN 55-10/21


Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.



Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Under the overall guidance of the National Project Officer and the direct supervision of the Senior Project Assistant / Project Coordinator, the incumbent will support the implementation of project activities under IOM’s social cohesion and resilience portfolio.


Core Functions/Responsibilities

  • Support the overall implementation and monitoring of project activities on the ground, according to the project requirements.
  • In close coordination with the SPA, maintain and expand existing partnerships within the local community
  • Facilitate regular meetings with local communities and stakeholders to ensure their active participation and foster relationship building and social cohesion.
  • Maintain weekly contacts with project beneficiaries to monitor/follow up on their progress. Where appropriate, support the project beneficiaries in project development and submission.
  • Identify, promote, organize and coordinate the opportunities for collaboration with local communities.
  • Identify, promote and organize volunteer opportunities in local communities.
  • Retrieve, compile, summarize, and present information/data on project activities. This would include collection and analysis of the needs, trends, feedback and overall situation in the communities; set up and maintain files/records
  • Prepare regular project activities progress updates, different project documentation and correspondence on project, identifying the areas for improvement, and bringing them to the attention of the supervisor.
  • In coordination with the supervisor, facilitate regular communication and activities between project and local stakeholders - city, municipality, local communities, educational, cultural, social and sports institutions, civil society organizations, etc.
  • Organize meetings, workshops and training sessions, as required by the project.
  • Perform other related duties as assigned.

All duties and responsibilities will be carried out in strict adherence to IOM policies and guidelines, including those related to confidentiality and data protection.


 Required Qualifications and Experience

  • Bachelor’s degree in Political or Social Sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law, Communications or related fields from an accredited academic institution with two years of relevant professional experience; or completed High School degree  with 4 (four) years of relevant professional experience.


  • Prior experience in similar positions involving community engagement work and/or social cohesion projects.
  • Experience in liaising local and governmental authorities, national/international institutions, United Nations agencies and non-governmental organizations.
  • Experience in working with migrants, refugees, internally displaced persons, and other vulnerable groups an advantage.
  • Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage.


  • Excellent planning and organizational skills.
  • Able to prioritize work, multi-task and meet deadlines.
  • Good oral and written communication skills in both English and local languages.
  • Demonstrated ability to effectively engage and collaborate with different stakeholders.
  • Strong computer literacy and proficiency in Microsoft Windows and MS Office applications (especially Excel).
  • Strong interpersonal skills and flexibility, responsibility, integrity, teamwork, self-motivated.
  • Able to work with little supervision, focused, well organized, detail oriented.

Language(s): Fluent English and one of the three languages of Bosnia and Herzegovina (Bosnian/Croatian/Serbian)


Required Competencies

The incumbent is expected to demonstrate the following values and competencies:


  • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
  • Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies

  • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
  • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
  • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.


How to apply

Interested candidates are invited to submit their application (IOM PHF- Personal History Form and  motivation letter ) electronically by email to: Please be advised that only attached PHF will be taken into consideration and processed.

Internal candidates are to apply by sending Internal Application Form in attachment. Candidate who have already applied do not need to re-apply.

Please note that only the attached IOM PHF will be considered.

   IOM CV Form - Personal History Form

Subject: SVN 55-10/21



Applications must be received by 21 October 2021.


Posting period: 08 October 2021 – 21 October 2021


The appointment is subject to funding confirmation.


Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.


For all IOM vacancies, applications form qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

Vacancy is open to candidates residing in the country of the duty station or from a location in a neighboring country which is within commuting distance of the duty station. Candidates applying from another location outside commuting distance will be considered locally recruited and will not be eligible for allowances or benefits available to eligible internationally-recruited staff. In all cases, a prerequisite for taking up the position is legal residency in the country of the duty station and work permit in possession of time of recruitment, as applicable.




Closing Date: 
Thursday, October 21, 2021