SVN 31-07/21 - Senior Project Assistant/Data Analyst (DTM)



Vacancy Announcement open to internal and external candidates


Duty Station: Sarajevo, Bosnia and Herzegovina

Application Deadline:   26 August 2021

Position Title: Senior Project Assistant/Data Analyst (DTM)

Contract type/duration: SST Graded

Contract duration: 6 months, renewable

Grade:  G6

Starting Date: as soon as possible

Reference Code:  SVN 31-07/21


Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.



The International Organization for Migration (IOM) - the UN Migration Agency - is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM has been present in Bosnia and Herzegovina (BiH) since 1992, starting out in the basement of Koševo Hospital, where IOM organized medical evacuations for war-wounded individuals who could not be treated locally. Following the end of the war, IOM, together with the international community, continued to assist population of BiH in rebuilding their lives and working for a better future. Today, with a focus on building the capacity of the BiH government to manage migration, IOM is working with a wide range of governmental and non-governmental partners in a wide range of migration related areas.


Core Functions/Responsibilities

Under the overall supervision of the Emergency Country Coordinator, and the direct supervision of the DTM Project Coordinator, the successful candidate will be responsible for providing support to the Displacement Tracking Matrix (DTM) data management through  data consolidation, analysis, preparation and publication of relevant quantitative and qualitative products under the project “Strengthening the community - and evidence-based migration response in Bosnia and Herzegovina and enhancing data collection on migrants in the Western Balkans” funded by the Ministry of Foreign Affairs of Italy, Directorate General (DG) for Italian Citizens Abroad and Migration Policies, in Albania, Bosnia and Herzegovina, Kosovo,[1] Montenegro, North Macedonia, Serbia.

To ensure the quality of the collected data and the subsequent analysis, the selected candidate will coordinate the data collection process and analysis, in close collaboration with the DTM Focal Points based in the Western Balkans sub-region, and the Project Support staff based in Sarajevo.

All duties and responsibilities will be carried out in strict adherence to IOM policies and guidelines, including those related to confidentiality and data protection.

  1. Support for the development and implementation of the integrated mechanisms for information management across all DTM activities, data collection and analysis initiatives, and  collect, manage and disseminate accurate and reliable data in Albania, Bosnia and Herzegovina (BiH), Kosovo*, Montenegro, North Macedonia and Serbia.
  2. Support the data collection and analysis to monitor and evaluate the DTM operations, identifying areas of improvement / gaps and on data and information relevant to IOM DTM operations to enhanced efficiency.
  3. Provide support through dataset cleaning, coding open-ended questions, supporting the process of harmonizing and standardizing data and relevant documentation in line with IOM and DTM data standards or other relevant stakeholder needs, to facilitate further data analysis and analytical reports preparation.
  4. Work together with focal points in the above-mentioned Western Balkans’ countries, data collectors and entry teams, with Information Management aspects in order to explore new applications, new technologies and processes management options for overcome the current challenges.
  5. Contribute to the design and management of databases and information systems including geodatabases and geographical information system of the DTM programme.
  6. Coordinate the data entry into a central database, data cleaning, data analysis, data visualization and mapping (though GIS) as well preparation of reports.
  7. Manage and maintain DTM electronic filing system, website uploads, mailing list, KOBO and SharePoint/drive, in coordination with the Programme Support Unit.
  8. In close coordination with the DTM coordinator and with support of the DTM Regional Team in RO Vienna, monitor and guide the drafting and development of standard publishing materials and presentations, and various data visualization formats including maps, statistics, online materials and info sheets.
  9. Support DTM capacity building initiatives by providing inputs for the development of training packages, guidelines and capacity building tools for internal and external use, such as training materials and sessions on the deployment, use, operation, and maintenance of databases and data collection systems for program staff, as well as government authorities and implementing partners, as necessary.
  10. Act as a focal point on discussions related to ethics/data protection and support the development of necessary tools and guidance to help ensure IOM data protection policy.
  11. Coordinate closely with all relevant stakeholders regarding DTM data collection methodology and analysis and check that IOM data are useful and used.
  12. Perform any other duties as may be assigned.


All duties and responsibilities will be carried out in strict adherence to IOM policies and guidelines, including those related to confidentiality and data protection.


Required Qualifications and Experience

Education: University degree / Diploma in Migration Studies, Demography, Political or Social Science, Statistics, Data Science, International Relations or other related field from an accredited academic institution with four years of relevant experience or High School Diploma in the above fields with six years of relevant working experience.



  • Experience in information management, reporting, coordination and analysis of data from large and complex information systems;
  • Research experience in the field of population studies, human mobility, mixed migration, and refugees/IDPs, including field experience related to displacement and migration research;
  • Experience in survey and questionnaire design and probabilistic sampling;
  • Experience in training data collectors;
  • Previous work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage;
  • Working experience in the region is an asset.


  • Experience and abilities in using Relational Database Management Systems such as MS Access, MS SQL Server, MySQL, PostgreSQL, Oracle;
  • Working experience with statistical software including SPSS, STATA, R, SAS;
  • Solid experience with mobile data collection tools such as KOBO or ODK is desirable.
  • Working knowledge of ArcGIS, R, SQL and/or Adobe Creative Suite is considered an advantage;
  • Ability to compile and holistically analyse diverse datasets, GIS and database development is a distinct advantage.
  • Excellent communication skills, efficiency, and flexibility.

Language(s): Fluency in English and one of the three languages of Bosnia and Herzegovina (Bosnian/Croatian/Serbian)


Required Competencies

The incumbent is expected to demonstrate the following values and competencies:


  • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
  • Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies

  • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
  • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
  • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way


How to apply


Interested candidates are invited to submit their application (IOM PHF- Personal History Form and  motivation letter ) electronically by email to: [email protected]. Please be advised that only attached PHF will be taken into consideration and processed.

Internal candidates are to apply by sending Internal Application Form in attachment. Candidates who have already applied do not need to re-apply.

Please note that only the attached IOM PHF will be considered.

   IOM CV Form - Personal History Form

Subject: SVN 31-07/21



Applications must be received by 26 August 2021.


Posting period: 12 August 2021 – 26 August 2021


The appointment is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

For all IOM vacancies, applications form qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

Vacancy is open to candidates residing in the country of the duty station or from a location in a neighboring country which is within commuting distance of the duty station. Candidates applying from another location outside commuting distance will be considered locally recruited and will not be eligible for allowances or benefits available to eligible internationally-recruited staff. In all cases, a prerequisite for taking up the position is legal residency in the country of the duty station and work permit in possession of time of recruitment, as applicable.



[1] References to Kosovo* shall be understood to be in the context of United Nations Security Council resolution 1244 (1999).


Duty Station: 
Closing Date: 
Thursday, August 26, 2021