International Consultant for the development and delivery of a Training of Trainers (ToT) program on Camp Coordination and Camp Management (CCCM)




Position Title:  International Consultant for the development and delivery of a Training of Trainers (ToT) program on Camp Coordination and Camp Management (CCCM)

Duty Station: home based with a travel to Sarajevo, Bosnia and Herzegovina, for holding the training

Vacancy Notice Reference Code no: „CCCM ToT Expert“

Type of Appointment: Consultancy (40 working days in the period June 2021 –December 2021)

Vacancy closing date: 26.05.2021.



Under the overall supervision of the designated IOM Project Coordinator based in Sarajevo and IOM Geneva HQ CCCM Unit, the selected candidate will be contributing to the successful implementation of the ’Disaster Risk Reduction for Sustainable Development in Bosnia and Herzegovina” programme (hereinafter: Joint UN Programme). The Joint UN Programme is implemented by UNDP, UNICEF, UNESCO, UNFPA, and FAO and funded by the Government of Switzerland[1]. Within the Joint UN programme, the International Organisation for Migration (IOM) is engaged by the United Nations Development Programme (UNDP) to strengthen capacities and preparedness of 10 disaster-prone local communities in Bosnia and Herzegovina (BiH) to respond to displacement in a protection and gender-sensitive manner. This will be achieved through the preparation and roll-out of a tailored CCCM training package and training of trainers (ToT) for selected staff from Civil Protection, the Red Cross and other relevant institutions at different government levels involved in the evacuation and management of temporary shelters during emergencies.


The content of the training package will mainly draw upon IOM’s knowledge and experience in the CCCM cluster within the humanitarian emergency system. In consideration of BiH’s application to become a member of the European Union (EU), the training should also include a presentation of the Mass Evacuation after Natural Disaster (MASC) Toolkit developed by IOM in partnership with the German Federal Agency of Technical Relief (THW) through the EU Mass Shelter Capability-Project II (MaSC II)[2]


The ToT will target up to 30 representatives of the designated Municipal Disaster Risk Reduction (DRR) Offices, Civil Protection departments and local Red Cross. Participants will come from 10 municipalities (Trebinje, Srebrenica, Sanski Most, Prijedor, Kalesija, Kakanj, Gradačac, Bijeljina, Bihać and Banja Luka) that have already been selected by the five UN implementing agencies in coordination with all the relevant actors in BiH, as well as from relevant HQ offices at Entity and State level. Moreover, IOM will target at least 20 percent of female participants among the selected staff with the aim to contribute to achieving gender equality in BiH.



Overall Objective of the Assignment:

In light of the above, IOM is looking for a qualified International Consultant to:

  1. Lead the development of a modular CCCM training package tailored to BiH context, including training materials for facilitators (sample agenda, training plan/overview of modules, powerpoint presentations, instructions for trainers, handouts, list of useful resources, etc.); the training package should provide very concrete and practical tools to participants on how to train DRR, Civil Protection and Red Cross field staff to set-up, manage and close temporary sites to assist displaced populations during and directly following an emergency. The training package should use appropriate Adult Learning Methodologies and CCCM best practice/tools.
  2. Facilitate a CCCM ToT in BiH; the training should be interactive and provide participants not only with advanced knowledge on CCCM, but also with tools manage sites and to transfer knowedge  to additional stakeholders involved in CCCM response.
  3. Collect inputs on the quality and impact of the ToT, through partipants evaluations, to respond to the following indicators:
    1. Number of CCCM training participants who complete the training programme disaggregated by sex.
    2. Percentage of trained participants, disaggregated by sex, who report increased knowledge on CCCM.
    3. Number of trained Municipal DRR Coordinators, Civil protection, and Red Cross officers, by sex, who declare their intention to facilitate workshops for community members within 12 months of having themselves been trained.
    4. Percentage of participants satisfied with the content and methodology of the training.

The ToT package should include specific modules on mainstreaming protection of persons in situations of vulnerability and how to identify and address the needs of persons with different gender identities and sexual orientations in situations of displacement. If needed, IOM will provide support in this area.

The list of standard topics to be included in CCCM

  1. Roles and responsibilities
  2. Participation
  3. Providing information and listening back
  4. Humanitarian principles
  5. Protection principles
  6. Coordination
  7. Site improvements/planning
  8. Site closure


  1. Technical standards including Minimum standards in CM (Camp Management)
  2. GBV (Gender Based Violence)
  3. Interpersonal communication

The whole process will be coordinated by IOM BiH designated Project Coordinator with the technical support of IOM HQ Geneva CCCM Unit, and with inputs from a local IOM CCCM experienced trainer, the German Federal Agency of Technical Relief (THW) related to the MaSC presentation, and key stakeholders in UNDP, the Red Cross and Civil Protection counterparts, as applicable.


Core Functions/Tasks

Under the direct oversight of the IOM BiH designated Project Coordinator, the incumbent will be requested to complete the following tasks:


Preparation stage (home-based)

  1. Discuss and agree with IOM BiH and HQ Geneva CCCM Unit the scope, structure and indicative timeline of the ToT development and organization.
  2. Conduct a desk review and online consultations with key IOM, and national DRR and Civil Protection stakeholders to be able to tailor CCCM standard trainings to BiH context.
  3. Develop timeline/workplan and training package concept (structure, methodology and content definition) for the ToT development and organization,

ToT training package development (home-based)

  1. Develop a first draft of the ToT package adapted to the BiH emergency response system, including any corresponding training accelerators, and submit it to IOM for review and feedback. IOM may share the draft with key counterparts for their feedback. Revise training materials based on feedback as appropriate.
  2. Hold an online high-level presentation of the training package, including MaSC toolbox, for relevant stakeholders and partners in BiH institutions identified by IOM, to gather feedback and suggestions.
  3. Prepare a final version of the training package, taking into account the recommendations and comments received during the high-level presentation.


ToT (Bosnia and Herzegovina)

  1. In close coordination with IOM, prepare a training agenda and a learning needs survey to assess participants’ increase of knowledge, satisfaction with the training and any additional feedback.
  2. Hold preparatory online meetings with all co-facilitators/presenters to prepare for the ToT.
  3. Facilitate the ToT, ensuring active participation of all trainees and the possibility for them to use the knowledge acquired. The training is planned in person for five working days. If the COVID-19 epidemiological situation and infection prevention measures do not allow face-to-face events, IOM will consider if moving the training online or postponing it. In case the event has to be moved online, the training duration and agenda may vary.
  4. Provide IOM with a training report including i) a summary of key information about the training; ii) an analysis of the results of the test and iii) recommendations for strengthening the training package and further capacity building in the CCCM field. If needed, adjust the training package to reflect on suggestions and lessons learnt from the ToT.


During this processIOM will:

  1. Provide CCCM and protection materials and resources that can be used for preparing the training package.
  2. Provide interpretation services during consultations and during the training.
  3. Translate the ToT package, handouts and other materials necessary for the organization of the training in local language.
  4. Take care of all organizational aspects of the ToT: hotel reservations, invites, contact with participants, etc.
  5. Cover the costs of design and print of training materials.
  6. Cover ToT travel and accommodation costs of all participants including the international expert.


Expected Outputs and Delivery Timeframe

The consultancy will take place in the period June 2021 – December 2021, for a total of 40

 working days. Main deliverables and timeframe are the following:



Indicative terms of payment

Desk review and consultations

June 2021





Timeline and training package concept

By end of June 2021

Draft CCCM training package.

By end of June 2021

High-level presentation of the training package

As agreed with IOM (indicatively, September 2021)

Final CCCM training package.

By end of September 2021



Training of trainers for up to 30 trainees co-facilitated and delivered.

October/ beginning of November

Training report (and, if relevant, adjusted training package)

By end of November – beginning of December



Performance indicators for evaluation of results (value of services rendered in relation to their cost)

  • Quality and timely delivery of services
  • Professional communication with IOM, partners and trainees
  • Positive feedback on the draft CCCM ToT package by stakeholders included in the September online presentation
  • Feedback and satisfaction of ToT trainees (post training survey)


Desirable qualifications (educational experience and competencies)



Advanced university degree in social science, political sciences, public administration, management studies, organisational development or related field.



  • At least 5 years of demonstrated knowledge and professional experience in drafting, facilitation, development and analyses of relevant training documents (strategies, plans, projects and studies) for international organizations or governments in relation to CCCM, disaster preparedness, prevention, reduction and migration;
  • Familiarity with key key CCCM concepts and standards related to, disaster preparedness, prevention, reduction and migration in individual countries and globally; experience especially related to the topic of migration is considered an asset;
  • Excellent understanding and knowledge of the subject matter with experience that demonstrates the understanding of the overall context,
  • Proven analytical skills and ability to conceptualize and write concisely and clearly;
  • Proven skills and experience in facilitation of modular training material development processes and setting up presentations and facilitating training workshops; experience in BiH is considered an asset;
  • Proven communication and advocacy skills, and ability to work in an environment requiring liaison and collaboration with multiple actors including government representatives, donors and other stakeholders.
  • Previous training and adult learning skills;
  • Training of trainers in CCCM 


Language Requirements

  • Fluency in English language at university standard (spoken and written) is required;
  • Fluency or knowledge in any of the official languages of Bosnia and Herzegovina (Bosnian, Croatian, Serbian) is considered an asset.



Excellent computer skills (MS Office apps) and ability to use information technologies as a tool and resource.


Applicants are required to submit an application including:

  • Personal CV including relevant professional experience and expertise, contact details (e-mail addresses), and two references;
  • Technical proposal with draft workplan describing how the incumbent plans to carry out the assignment
  • Financial proposal indicating a lump sum fee for the assignment (in USD). Note that travel and accommodation costs for the training in BiH will be directly covered by IOM and should not be included in the financial proposal.

Applications should be sent to the following e-mail address: by close of business 17:30 on 26.05.2021 indicating „CCCM ToT Expert“ in the subject heading.


Only shortlisted candidates will be contacted.




[2] The MaSC project has the purpose to bring together European expertise through a series of structured workshops to design and agree consistent standards for the development of a scalable, modular and phased mass shelter capability, designed to take those theories and concepts and develop detailed supporting materials for the deployment of flexible, scalable and interoperable Union Civil Protection Mechanism (UCPM) mass shelter capabilities enabling effective activation and delivery through the UCPM.  


Closing Date: 
Wednesday, May 26, 2021