IOM in Bosnia and Herzegovina (BH)

Bosnia and Herzegovina (BH) is located at a migration crossroad between Eastern and Western Europe. The conflict in the former Yugoslavia from 1992 to 1995 destroyed the social and economic infrastructure and forced over half of citizens of BH to leave their homes. Today, the return of displaced persons and a rise in illegal migration, such as human trafficking and smuggling, make migration a major challenge for BH’s post-conflict recovery and development.

IOM initiated a mission in Sarajevo in 1992 in the basement of Koševo Hospital, setting up the MEDEVAC programme to evacuate war-wounded individuals who could not be treated locally. Following the end of the war, IOM expanded its activities to the return of refugees from abroad and to assist BH nationals resettling in third countries. Today, IOM’s programmes aim to prevent irregular migration, stop the trafficking of human beings, contribute to national development, and assist the BH Government to manage migration activities.

During the migrant and refugee crisis in 2015 - 2016, IOM - the UN Migration Agency - together with the international community, scaled up its presence in Greece and the Western Balkans, and in particular in North Macedonia and Serbia part of the so-called Western Balkan route, to support national authorities and civil society in responding to the emergency situation, and providing direct assistance and protection to migrants, particularly those most vulnerable to violence, exploitation and abuse, or a violation of their rights.

Following the significant increase of migrant arrivals to Bosnia and Herzegovina in late 2017, IOM, in coordination with State, Entity, cantonal and local authorities, scaled up its operations in key migrant locations across the country through the reinforcement of IOM Mobile Protection Teams. These mobile teams have been operating since June 2017, assisting migrants in vulnerable situations, providing safe transportation, interpretation services, provision of temporary and protection-sensitive accommodation, food and other necessities.

IOM Mobile Protection Teams – strategically located to be able to cover the entire migration route, from the Eastern border with Serbia and Montenegro to the North-West border with Croatia, and the main reception centres and informal settlements – performed vulnerability screenings and referred migrants to appropriate assistance and protection service providers.

MiTA - Migration Translation Application

The Migration Translation Application (MiTA) is a smartphone application, developed by the IOM, UN Migration Agency, that allows migration management officials in the Western Balkans to access a basic interpretation service with pre-determined and pre-recorded questions during first contact with migrants.

Download here: Android   iOS