CALL FOR PROPOSAL - Survey Data Collection


Service:  Survey Data Collection
Application Deadline: 17 December 2018
Duty Station: Una-Sana Canton, Bosnia and Herzegovina
Duration: 19 December to 26 December 2018 (baseline)  and 05 March to 19 March 2019 (endline)     
There have been over 12,000 detected refugee and migrant arrivals to Bosnia and Herzegovina (BiH) in 2018 to October 2018, compared to a total of 755 in the whole of 2017. The majority arrive irregularly over land from Serbia or Montenegro, with the aim of transiting through the country towards the European Union (EU), via Croatia, onwards to Italy, or Slovenia and Austria. The migration flows are mixed, including vulnerable migrants, asylum seekers and refugees. The majority of migrants are residing in Una-Sana Canton, near the Croatian border, where an estimated 3,500 migrants and refugees are currently residing, and a smaller number are in Sarajevo and its vicinity.
Thus far, host communities in Una-Sana Canton have largely responded with openness and generosity to the increase of migrants and refugees’ arrival. Local civil society organizations and informal groups of volunteers, together with international and local volunteers, have mobilized resources to provide and distribute clothes, food, blankets, and other necessities. Nonetheless, there is clear evidence of growing tensions in local communities. There have been a number of incidents of verbal assault and threats directed towards staff of either IOM or the Service for Foreigners’ Affairs, as well as instances of hostile and xenophobic rhetoric, occasionally rising to violence, directed towards the migrant population.
In response, IOM is working closely with local-level government and service providers to improve the quality of service delivery and accessibility, and to address community concerns and frustrations regarding the challenges that have arisen through the migration situation. These efforts will contribute to restoring the legitimacy of governments in the eyes of their communities. Alongside IOM’s migrant response, the project intends to lend support and assistance to communities hosting migrants and refugees, in order to ensure that they can adequately provide for the basic needs and rights of migrants, while at the same time countering the narrative that this is being done to the detriment of public services for the local population.
In order to measure the project’s impact on the public perception of the migration response and the satisfaction of public services to the migrant and local populations, this consultancy will collect data for the conduction of a public perception survey.
Scope of service
The service provider (hereinafter the Contractor) is a Research Institute, think-tank, Non-governmental Organization or Company registered in Bosnia and Herzegovina. Under the direct supervision of the Project Coordinator, the Contractor will be responsible for survey data collection for the purpose of gauging the public perception. The survey will feed the Evaluation of the IOM project Una-Sana Canton Social Cohesion Initiative.
To fulfil the consultancy, the Contractor shall deliver the following:
  • Draft methodology for IOM approval, including:
  • Sampling strategy;
  • Sample size (est. 400-600 for baseline and 400-600 for endline); and,
  • Time/implementation plan for baseline and endline data collection.
  • Calculation method for each indicator.
  • Final evaluation methodology, one day after IOM feedback on the draft.
  • Final evaluation report presenting the result/calculation for each indicator
  • Clean database to be handed-over to IOM before the end of the contract.
Expected results of the assignment:
As a result of the Consultancy, a final evaluation report will provide IOM and the donor with evidence of the degree of the project impact using the defined performance indicators.
The Contractor is expected to:
  • Deliver on set objectives within strict deadlines;
  • Effectively coordinate actions and/or works effectively with stakeholders, beneficiaries, and the broader community to advance activity implementation.
Experience and expertise
  • Market research company, or research institute, with proven capacity to offer data collection field services in line with the above defined time and sample requirements;
  • Previous experience in working with public perception surveys for government institutions, the UN, or other international organizations will be consider an advantage;
  • Presence or outreach capacity in Una-Sana Canton, primarily in Bihac area.
Interested informal groups or associations are asked to submit the following documents:
  • Portfolio
  • Detailed budget
How to Apply
  • The informal groups or associations should apply by submitting requested documentation to Deadline for submission of the applications is 17.12.2018.
Duty Station: 
Una-Sana Canton
Closing Date: 
Monday, December 17, 2018